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360° support in online trade

Well thought-out solutions for long-term success

Google

4,7 / 5,0

Amazon SPN Certified Partner
Amazon Advertising

Beginner or already experienced?

Customised solutions for every need


Are you thinking about selling on Amazon or eBay, but don’t know where to start? Perhaps you have already taken the first step, created one or more accounts, but don’t know what to do next?

Or have you been active already as a seller or trader, but are faced with a growth stop? Your ratings and reviews are giving you a headache or you have problems with product or even account blocking?

We can support you with years of experience and expertise exactly where you need it – customised for every need.

TO THE NEXT LEVEL ON A SUCCESS BASIS

Tradition is not a business concept

We are not a traditional company and don´t want to rest on any of our success stories. Because what worked perfectly for one client yesterday may be the completely wrong strategy for the next client tomorrow. We are interested in your individual and lasting success and therefore we only want to earn money if you do.

our agency

PRACTICAL TOOLS MADE BY MITOU

Years of experience meet technological progress

Our self-developed MiToU tools are designed to allow our clients a view to all developments and actions in real time at any time. We attach great importance to transparency in our work – those who invest in our expertise should also know exactly which team optimises which area of their seller account at what time. All activities are constantly documented in your personal MiToU client account.

THE FAST EAT THE SLOW

Our team provides you with individual support

There are barely any faster-moving industries than online retail. Those who want to assert themselves and achieve lasting success need good marketing skills paired with logical and analytical understanding as well as a grasp of technical processes in order to be able to use the flood of data and reports in a target-oriented manner. Take advantage of the multifaceted know-how of our team – we keep track of everything for you!

our team

WHAT WE HAVE TO OFFER

An overview of our main services

Due to the individual requirements and wishes of our customers, an extensive portfolio of services has grown up in the past years, which is continuously expanded and optimised. Our drive is to continue to grow with and in line with the needs and wishes of our customers in order to be able to help them individually with the various challenges of e-commerce.


Marketplace Optimization

Brand registration, listing, text, technology, graphics, etc. We professionally set up your products all around.

Full-Service Advertising

Full-service campaign setup and optimisation as an official Amazon Adverstising Partner.

Full-Service Refund

Monitoring and immediate assistance in case of loss or damage of packages with the FBA Regulator.

Full-Service Package licensing

Cost-saving package licensing with MiToU and GrĂĽner Punkt in Full-service.

Security packages for early problem handling

Prevent your products or accounts from being blocked with our security packages.

Immediate help with item & account blocking

Quick support for suspended seller accounts and blocked products.

Translations with satisfaction guaranteed

Venture calmly onto international platforms with professional translations.

Fulfillment Service

Storage and logistics handling from A to Z – whether FBM, FBA or Prime by Seller.

Feedback & Reviews

Increase organic ranking and your sales through feedback and reviews.

REFERENCES

A selection of our clients


WHY MITOU?

Here are some good reasons


360° Service...

…in all areas – we are always there for you as a full-service provider!

Years of experience...

…ensure a focus on the essentials and a targeted way of working.

Combined expertise...

…of our 50-person inhouse team with a wide range of experience.

Total transparency...

…of our work by using the MiToU portal and our individual support.

Self-developed tools...

…in continuous development for a solution oriented support.

Always up to date...

…through integration into our holistic e-commerce network.

Arrange your free account check now


Let´s find your problems and fix them together.

TESTIMONIALS

What our customers & partners say


“As an international online retailer, we are operating in over 100 countries, on a total of 30 marketplaces. The professional team of MiToU has successfully accompanied our growth course for years – always approachable, highly professional and with full commitment. In online trade, everything is constantly changing. MiToU helps us to react flexibly every day – and above all, not to lose the overview. We are glad that we have found such an experienced partner whom we can trust 100%.”


  • Holger Lewandowski
  • CEO, Omnideal

“We´ve been working together for a year and have been able to multiply our sales on Amazon since then. Very friendly people with enormous competence in many areas. We didn’t have enough capacity to tackle the topic of Amazon professionally ourselves. We could never have done it that well on our own.”


  • Holger Auernhammer
  • CEO, Need4Street

“We highly appreciate the cooperation with MiToU. As a tool provider we receive consulting requests regularly, so we are glad to have MiToU as a professional and very experienced agency to which we can refer such requests – knowing that our clients are in good hands there.”


  • Martin von der Hocht
  • CEO, Shopdoc

“Many years of experience in e-commerce make MiToU a reliable partner for us. As a result of our trusting cooperation as well as the feedback from our mutual customers, a very good partnership has developed in the past that will hopefully last for a long time to come!”


  • Bastian Dahm
  • Director Sales DACH, Trusted Shops

“Our law firm is specialised in the field of e-commerce. Whether trademark or competition law – we advise large and small sellers. We have been cooperating with MiToU for a long time and are convinced that MiToU offers highly professional solutions in online commerce for their clients. We only get good feedback from our clients.”


  • Dr. Thomas Engels
  • LL.M., LEXEA Lawyers

“Perfection down to the smallest detail! Very good service and top advice. Our wishes and suggestions are taken into account 100%. Implementation and performance very good at a fair price-performance ratio and always in compliance with our goals and ideas. Recommendation!!!”


  • Tobias Schmidt
  • Head of E-Commerce, Linovum GmbH

“My daily routine is rarely predictable. That’s why it’s important for me to be able to source out business processes to an experienced partner at short notice. It’s great that MiToU doesn’t just do the work, but also considers how to move our business forward. Through the common, continuous exchange, we prevent operational blindness and continue to focus on growth.”


  • Markus Heichen
  • CEO, HEMA Support & Logistik GmbH

“MiToU is our competent contact for various daily tasks in the online business, which otherwise could only be done by expensively paid professionals. They really shine with their expertise, diligence and constant availability. After just a few weeks, we were able to observe a sustainable increase in our sales figures.”


  • Stefan Iburg
  • CEO, Welcon Europe GmbH & Co. KG

“As a Europe-wide e-commerce company, we are deeply involved in many processes. However, there are often activities for which there is no time and in which we fully trust MiToU. Our common goals are always achieved or even exceeded. Financially, MiToU moves flexibly within a very fair price corridor.”


  • Antonio Ligato
  • CEO, G+L GmbH

REFERENCES

A selection of our partners


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